The priority of GH Novo mesto is the continuous improvement of healthcare and patient safety, which the hospital ensures through the implementation and maintenance of ISO 9001:2015 standards, accreditation of the hospital, certification in the field of food safety HACCP, certification in laundry care RAL- GZ 992/1 and RAL-GZ 992/2, and certification as a Newborn Friendly Maternity Hospital and a Breastfeeding Friendly Healthcare Facility.
An integral part of our comprehensive quality management system is a strategy to ensure no-fault compensation for adverse preventable events. The hospital also improves its processes based on the results of annual surveys of staff, patients and business partners.
